Managed infrastructure/Cloud · Security · Observability/24/7 incident response/Rosemont · Illinois/NAICS 541512/ops@amiservs.com/Built for teams that can't blink/Managed infrastructure/Cloud · Security · Observability/24/7 incident response/Rosemont · Illinois/NAICS 541512/ops@amiservs.com/Built for teams that can't blink/
// capabilities

Everything below the app.

We own the infrastructure, security, and operational response so your team stays focused on the product surface.

SVC-01

Managed Operations

24/7 monitoring, automated remediation, and a named team accountable to your SLOs. Routine toil eliminated.

SVC-02

Cloud Engineering

Landing zones, networking, and infrastructure-as-code. Multi-cloud where it helps, single-cloud where it's simpler.

SVC-03

Security Operations

Threat detection, hardening baselines, secrets management, and audited access. Compliance-ready evidence on demand.

SVC-04

Observability Stack

One pane of glass for metrics, logs and traces. Alerts tuned to signal, not noise, with clear runbooks attached.

SVC-05

Incident Response

Sub-five-minute acknowledgement, structured comms, and blameless postmortems that actually change the system.

SVC-06

Cost & Capacity

Continuous rightsizing and forecasting. We treat your cloud bill like an SLO and report on it monthly.

// how engagement works

From handoff to nominal.

PHASE 01 · DISCOVERY

Map the terrain

We inventory your stack, dependencies, and risk surface, then agree on SLOs and escalation paths.

PHASE 02 · INSTRUMENT

Wire up signal

Observability, alerting, and runbooks go in. Nothing is monitored by hope.

PHASE 03 · ASSUME

Take the pager

We assume first response. Your engineers stop being woken up for things a runbook can solve.

PHASE 04 · IMPROVE

Drive it down

Every incident feeds back into automation. Toil and MTTR trend toward zero, monthly.